IanMooreConsulting Contact Us Today: 415-378-4885
DiGITAL Business transformation
"Increase First Call Resolution (FCR) by 50%"
Improve performance levels of teams and dramatically increase First Call Resolution (FCR) by 50% by using Salesforce Knowledge. Knowledge is one of those components that can drive empowerment in all the Teams. Let us assist you to drive Success. More Info
"Your Cloud Strategy Starts Here"
1 to 3 day Cloud Roadmap to set the direction for your Cloud strategies. A Business Process Review will provide the setting for analysis of the current state, requirements and success criteria that provide solutions for the future direction. More Info
"Get Started Right Away - BE LIVE IN 2 WEEKS"
Service Cloud implemented quickly and affordably with our Quick Start services in just two weeks. Our experienced Salesforce certified professionals will capture your unique requirements and map your customer service and support business processes to Salesforce.com’s best practices. More Info
A Quick Start Implementation Package is a services engagement of 40 hours that is perfectly suited for a businesses looking to quickly deploy Salesforce for up to 50 users. Please call for details.
"Actionable Insight with Lightning"
Before enabling Lightning, the new Salesforce UI, let me guide you through the complexities to drive your success and adoption. More Info
"Engage, Collaborate and Connect with Your Customers"
Salesforce.com Communities implemented quickly and affordably. Our experienced Team will capture your unique requirements and map your customer self-service and web support business processes to Salesforce.com’s best practices. More Info
"Streamline Efficiency for ALL your Teams"
Implement 15 Case Management processes to streamline efficiency for your Service Teams and Management. 5 Reports & 3 Dashboards are part of the offering to provide insight into the defined Success Metrics. More Info
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